| "Many thanks further to the excellent work. Please send my thanks to the fitters. Very professional and careful staff, pleasure to work with." |
Mr Buckley- Breadsall - 2012
|
| "My wife and I are delighted with the quality of the windows and doors and the professional manner in which the order was carried out right from obtaining the quote to the final installation.
It is very refreshing to do business with a company that is so customer focused and would have no hesitation in recommending Abbey Glass to my family and friends." |
Mr Robertson - Aston-on-Trent - Dec 11
|
| "Thanks for your help and the time your staff have spent sorting it out , which makes another good reason that I am pleased I chose your company in the first place. I will have great pleasure in promoting your company which after TEN years offers such a high quality of customer care.
Thank you again and Merry Christmas." |
Mr.Clarke - Rolleston On Dove - Dec 2011
|
| "The team worked well despite the atrocious weather and they never complained.
The conservatory was left cleaned and looks lovely.
Happy Christmas to you all.
" |
Ms. Oscroft - Alfreton - Dec 2011
|
| "We would like to let you know that we were extremely pleased with the high standard of work completed by your fitters. Their dedication and proffesional attitude reflects well on your company and we would have no hesitation in recommending Abbey to others. " |
Mr.Booth - Melbourne - Dec 2011
|
| "May I take this opportunity to say the installation of the windows was done very efficiently and with great care for which we are greatful." |
Mr & Mrs Davies - Belper - Nov 2011
|
| "We would like to express our appreciation for the excellent new windows Abbey Glass recently installed for us. We are delighted with the windows and the customer service we received has been second to none. Finally we would like to acknowledge the high quality workmanship of the installation team, nothing was too much trouble for them. Thank you " |
Mrs Sewell - Ashbourne - Nov 2011
|
| "Just a quick thanks to all concerned in the fitting of Patio Doors and construction of the Conservatory. What a great team you have, its nice to see true professionalism and courtesy still exists,you must be very proud to have quality and skilled people in all disiplines. Please pass on my thanks to all concerned from sales through to finished product.
" |
Mr & Mrs Elliker - Stretton - Nov 2011
|
| "We would like to express our delight and thanks for the professionalism and attention to detail from first contact with your company to completion of installation. It is an absolute pleasure dealing with an organisation which exemplifies best practices. Everybody we have come into contact with have been courteous, tidy and efficient. As you know, we have now totally replaced all windows and doors with Abbey Products and the workmanship evidence is first class. We would have no hesitation recommending your services to anyone. " |
Mr & Mrs Asker - Little Eaton - Nov 2011
|
| "I would just like to thank you for providing the very best of customer service we have had in a very very long time!
The bespoke shelving and glass window cill fit perfectly and look fantastic. What a real joy to have that level of service in this day and age.
" |
Mr & Mrs Sproson - Derby - Oct 2011
|
| "We are very pleased with both the look and installation which was carried out by your expert staff.
Would you please pass on our thanks to the staff.
Many thanks once again for your excellent service.
" |
Mr & Mrs Taplin - Spondon - Oct 2011
|
| "Many thanks for the wonderful service, wonderful fitters and wonderful windows and doors. We are really pleased with the improvements it has made to our house.
Many thanks again and best regards." |
Mr & Mrs Dietsch - Marston Montgomery - Oct 11
|
| "We are delighted with the new conservatory, and very impressed with the quality of work and workmanship. We would like to thank all of your staff, whether in sales, surveying, digging out the building of walls, erecting and fitting the windows or plastering the walls. Without exception, they have all been very helpful, conscientious and superb at their jobs.
Their consideration, the quality of their work, their general tidiness, cleaning up at each day's end, has been most impressve, and not always found these days.
Many thanks to all of you. We would not hesitate in recommending Abbey Glass to anyone." |
Mr & Mrs Naylor - Mickleover - Oct 11
|
| "I am writing to thank you for an excellent job replacing three windows at my house. The whole service has been excellent and the quality of the product looks first class.
The team who carried out the work were pleasant, hard working and left the site really clean. " |
Mrs Throsby - Borrowash - Oct 11
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| "I would like to confirm I have been more than pleased with the service, quality and professionalism of the work completed. I would definitley use your company for the further improvements and recommend on.
" |
Mrs Dawson - Burton - Sept 11
|
| "Would you please pass on our appreciation and thanks to everyone we had dealings with from Abbey Glass. The very good service we recieved and the standard and quality of installation reinforced our feelings that we had made the right desicion to return to Abbey Glass when we required more work on our home." |
Mrs Newton - Holbrook - Aug 11
|
| "Thank you, for an excellent job done." |
Mr & Mrs Mason - Swadlincote - Aug 11
|
| "We are happy with the conservatory and the work has been carried out to a very high standard. Your employees were considerate, tidy and polite and we would be pleased if you could pass on our thanks to all involved." |
Mr & Mrs Kendrick - Burton - Aug 11
|
| "Thank you for a lovely job in replacing my windows." |
Mr & Mrs Purdy - Ripley - Aug 11
|
| "We are extremely pleased with the 'end product' now that all the windows are fitted and are very grateful to your staff for the efficient and friendly way the work has been carried out.
Needless to say that we would have no hesitation whatsoever in recommending your company to anyone." |
Mr & Mrs Mathews - Ashbourne - Aug 11
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| "I am very pleased with the windows and workmanship, you came highly recommended and i can see why. Once again, thank you very much, will recommend Abbey Glass anytime." |
Mrs Purdy - Ripley - Aug 11
|
| "We would both like to thank your company and workmen for the professional way they have carried out the conservatory installation. They have all been courteous and considerate throughout.
We are both very pleased with the finished result and the external stonework looks excellent and matches the existing house perfectly.
Once again, thank you very much for a job well done." |
Mr & Mrs Goodwin - Breadsall - July 11
|
| "Many thanks to your fitters who worked on both sites, they were extremely helpful, tidy, punctual and professional, they are a credit to your company, this comes from both myself and reports from our own health centre based staff.
It has been a pleasure working with you and I look forward to working with you again soon." |
Mr Mills - NHS Nottingham City Medical Centres - July 11
|
| "Thank you once again for the excellent service you have provided during the installation of front and back doors to my family's properties." |
Mrs Morris - Darley Abbey - July 11
|
| "We are very thrilled with the new bow window and grateful to your staff for the efficient and friendly way the work was carried out.
We look forward in anticipation to the completion of the remaining windows." |
Mr & Mrs Mathews - Ashbourne - July 11
|
| "Thank you for the really excellent job your company have recently completed.
The whole process from start to finish was a real success and we are grateful for all the work undertaken." |
Mr Matkin - Stapenhill - June 11
|
| "I am very pleased with the work done, and ask that you will pass on to your fitters my thanks both for the work done and for the clean and tidy way they left my house." |
Miss Dawson - Borrowash - June 11
|
| "New kitchen window, which we are very pleased with and many thanks for the prompt and professional attention we received." |
Mr Vowles & Miss Vowles - Burton-on-Trent - June 11
|
| "From the start, I found your company pleasant & efficient to deal with, and I am very satisfied with the final effect." |
Mr Fairholme - Duffield- June 11
|
| "Thank you for the good service provided by Abbey Glass.We are very pleased with the new windows and doors , and feel your installers worked to a high standard.
" |
Mr & Mrs Allen - Ashbourne - June 11
|
| "Thank You for a great job" |
Mr & Mrs Pioli - Borrowash May 11
|
| "On Thursday last week , both of my porches were duly completed by your company and I wish to compliment each and every person who has been involved. I spent 34 years of my working life associated with the Construction Industry,and I have to say the way which your company have approached and carried out our project is a credit to you all.
We would have no hesitation whatsoever in recommending Abbey Glass.
The number of compliments from our neighbours says it all!
Thanking you once again.
" |
Mr & Mrs Hare - Duffield - May 11
|
| "We are pleased with the help given to us in choosing the door and for the professional attitude of the fitters on the day. We would have no hesitation in recommending your company in the future." |
Mr Rostron - Chellaston - April 11
|
| "I would like to take this opportunity to say thank you to all the team at Abbey Glass Derby who have endeavoured to make sure that we received excellent service. Throughout all stages of the process the staff at Derby were always very helpful and patient. We would recommend your company to others looking for quality windows and good service." |
Mr & Mrs Booth - Belper - March 11
|
| "I would like to say how delighted I am with the work that has been done." |
Mrs J Baines - Littleover - March 11
|
| "My wife and I are very pleased with the completion of our order and wish to express our thanks to you, and your team of surveyors and installers, who carried out the work in the most professional manner." |
Mr & Mrs Riley - Allestree Feb 11
|
| "The 3 windows are beautifully fitted, the surveyor and fitters were completely professional in their approach and needless to say, my wife and I are delighted with the end product.
Thank you very much for a job very well done" |
Mr & Mrs Trinick - Ashby - Feb 11
|
| "May I take this opportunity to thank you and the two installers who came to fit the glazing. The attention and workmanship was excellent.
Because we live in a conservation area we feel that the secondary windows you installed offered the best solution to our window problems.
Again, many thanks
" |
Mr Cartwright - Staffordshire - Feb 11
|
| "An excellent job.
Thank you very much" |
Dr. Portno - Quarndon - Feb 11
|
| "May I take this opportunity to thank everyone we have dealt with at your company before and during the installation of the gutters and soffits and for the replacement double glazed pvc windows in the conservatory. From start to finish we have been impressed with the promptness, courtesy, professional advice, attention to detail at all stages, the quality of the product, and the workmanship of your fitters. Our sincere thanks to all concerned. " |
Mr & Mrs Matkin - Mickleover - Jan 11
|
| "Many Thanks for fitting my new window. The two fitters were excellent workers and did a superb job. You have two very good men, I will recommend your firm in future." |
Mr Martin - Allestree - Jan 11
|
| "Many Thanks for your excellent service from start to completion, your company has (as it says in the advert) done "exactly as it says on the tin." We couldn't fault your staff at Burton reception for courteous and prompt attention to our wishes and the "Lads" who completed the installation were a pleasure to make tea for!! Therefore we enclose our cheque with great pleasure for a job well done. Many thanks" |
Mr & Mrs Allanson - Rolleston on Dove - Dec 10
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| "Many thanks to you and your workforce for most excellent service. " |
Mr & Mrs McCallum - Dec 10
|
| "I would like to thank you on the work carried out on my conservatory. The workmanship is great all three men worked really well. A Satisfied Customer" |
Mr P Evans - Midway - Dec 10
|
| "A note to say thank you for all the hard work last week - the guys did a great job. I have been out most of the weekend so need to check everything works as it should but the windows and doors look great; I'm really pleased with the difference it has made to the house and the quality of your product.
Please pass on my thanks to the fitters too.
" |
Ms Hargrave - Duffield - Dec 10
|
| "I would just like to say a big thankyou for the front door your workmen fitted today, it looks alot bigger than our old door and lets in considerably more light and will go along way to help us to help Harriet .
Your workmen made an exceptional job and are a credit to your company .
Many Thanks for your Generosity .
" |
Jason Gregory -Spondon - Dec 10
|
| "From the first contact all my ideas have been professionally catered for.
The installation was done cleanly and efficiently .
Everyone with whom I had dealings with has been most helpful.
I am delighted with the result.
" |
Mrs Padley - Derby - Dec 10
|
| "Thank you so much for the wonderful job you recently completed for us. The windows are brilliant the house is warmer already! The fitters were brilliant too they left with no mess at all. We couldn't believe they had been in the house!" |
Mr & Mrs Chidlow - Doveridge - Dec 10
|
| "Thank you very much for installing the two new windows at this house. They look very good and appear to be very neatly installed." |
Mr K Goddard - Mickleover - Nov 10
|
| "We would like to take this opportunity to thank your fitters who completed the work in a very professional and friendly manor. I am afraid that I do not know their names but please pass on our thanks and ensure that their efforts are recognised." |
Mr & Mrs B Stevenson - Burton on Trent - Nov 10
|
| "I am delighted with the windows and the service I have received, all the way from the initial visit to the two gentlemen who arrived promptly on Friday morning to replace a cracked unit. Everyone has been totally professional and courteous, and there was certainly never any hint of the dreaded hard sell approach! I would not hesitate to recommend your company, and should I move house would certainly ask you to do any future work." |
Mrs Spratt - Abbots Bromley - Oct 10
|
| "I would like to take this opportunity to express my delight in the work of the interior porch, carried out on Monday 25th Oct. It is a perfect job and I am delighted with the result. Many thanks to the fitters, you really wouldn't know they had been here when all was finished. My thanks also to the rest of the 'Abbey Team' for the up most courtesy and helpfulness." |
Mrs Holloway - Littleover - Oct 10
|
| "Excellent Service Thanks" |
Mr & Mrs Allen - Findern - Oct 10
|
| "Your staff are to be complimented, all of them from the sales executive, to surveyors, the fitters and your office people, all were very polite and friendly and got on with the job and no messing about. Thank you very much" |
Mr Tough - Spondon - Oct 10
|
| "A big "thank you" to all of your team for such a personal, attentive service, in particular to the sales and the fitting guys. I am very pleased with my windows and I am sure they will serve me well." |
Mrs Weston - Derby - Oct 10
|
| "We would like to take this opportunity to thank the fitters for their splendid efforts and for the high standard of workmanship they set throughout. We also send our thanks to the builders for their valuable contribution. We are delighted with the results and particularly like the lead lights and decorative glass work which so help to set it off. we also thank the Surveyor for resolving the initial problem with the porch specification. The matching PVCu provided the really ideal solution and looks very smart with the windows. Lastly we would like to thank the sales team who took great care in interpreting our requirements and for giving us sound advice where it was needed. " |
Mr & Mrs Richards - Littleover - Sep 10
|
| "Again, we have been very pleased with the quality of your work. We have discussed a few minor snags, which , we know will be resolved. Regards" |
Mr & Mrs Yianni - Ashbourne - Aug 10
|
| "I would like to thank you and your staff for an efficient service. We are pleased with the work you have done and can already notice the difference." |
Dr Dixon - Borrowash - Sept 10
|
| "Excellent job thanks. Efficient and got on with job. Thanks for sourcing satin chrome handles - just right." |
Mr & Mrs Adcock - Melbourne - Sept 10
|
| "Could I just take this opportunity to thank all involved in the ordering, manufacturing and installation of my order. The guys in the factory and especially the installation team who worked on through some truly awful weather on the last day. Could you please pass on my thanks to all involved.
I am delighted with the quality of the product and the service I have received and would have no hesitation in recommending your firm to any future clients. I wish you continued success, many thanks. " |
Mr A Dakin - Newhall - Aug 10
|
| "Thank you for such a prompt service and high quality of work. We are both very pleased with the end result. " |
Ms Peacock - Midway - Aug 10
|
| "We are delighted with our new Bow window. Thanks for all relevant paperwork received. We would like to mention how hard the fitters worked, It was a pleasure to have them in our home. So very well done to them." |
Mr & Mrs Hitchman - Spondon - Aug 10
|
| "Would you please be so kind as to pass on my huge thanks to the two men who fitted out windows for the superb job that they did and for how clean and tidy they were. We are really happy with our windows and with the great service provided, and we look forward to dealing with you again in the future." |
Mrs Hurst - Burton on Trent - Aug 10
|
| "We are delighted with the windows and the most professional way in which your staff carried out the installation. No mess was left and both gents were friendly and worked very hard." |
Mr & Mrs Maw - Mickleover - Aug 10
|
| "I am extremely pleased with the work that has been done and found everyone that I have dealt with to be very pleasant and considerate of my requirements as a customer. The fitters were very efficient and carried out the work with the minimum of disruption, clearing up resulting mess. I would recommend your services to friends and colleagues." |
Ms Dunlop - Oakwood - Aug 10
|
| "Thank you for the installation of the windows and door. I was very pleased with the work that was carried out, in particular the work undertaken by the fitters who installed the windows." |
Mr Edwards - Barrow Upon Trent - July 10
|
| "We would like to add we were very pleased with the execution of the procedure from start to finish. The workmanship is second to none and we wouldn't hesitate to recommend the company to anyone." |
Mr & Mrs Palmer - Etwall - July 10
|
| "Thank you for your professional job, carried in a courteous, friendly manner by your fitters. We are very pleased with the quality and finish of your products. We would be pleased to recommend your firm to prospective customers." |
Mr & Mrs Handy - Littleover - July 10
|
| "I would like to compliment all your men on their competence, politeness and courtesy. I am delighted with the result and am so thankful I chose Abbey Glass!" |
Miss Brown - Kilburn - July 10
|
| "Thank you for a great job. We are impressed with you workmen and the product. We will recommend you to our users" |
The Lonny Wilsoncroft Community Centre - July 10
|
| "I would like to take this opportunity to thank all at the company for the work involved in carrying out our requests. In particular we would like to record how impressed we were with the standard of work completed by the fitters, their attention to detail and their diligence and courtesy." |
Mr & Mrs Innes - Solihull - June 10
|
| "Just a short note to thank you for the excellent service received provided by your company from the quotation stage, to the installation phase for the replacement fascias, doors and windows recently provided.
The quality of the products, and the care taken with the installation, are an absolute credit to your company. The work was carried out to schedule, without any fuss, mess or damage to the existing property. We are very impressed.
With the latter point in mind I would like to thank the fitters for the care and courtesy shown to us during the installation works. They are all very good 'ambassadors' for your ongoing business.
" |
Mr & Mrs Morris - Little Eaton - June 10
|
| "Thank you so much for making a great job of fitting my windows. I was worried about having the job done, you made it stress free. I look forward to having the door fitted." |
Ms Perkins - Rolleston - May 10
|
| "Please forward our thanks to all involved with the excellent installation you have just completed. Special thanks to the fitters who worked so hard with the extra work involved with the porch. it was unusual to encounter workers who put quality of customer satisfaction first. Once again, thank you to all involved." |
Mr & Mrs Simons - Borrowash - May 10
|
| "Your window has transformed our kitchen, excellent service and great job by the installers. Thanks to all concerned" |
Mr & Mrs Thomas - Sutton on the Hill - May 10
|
| "We would like to thank the fitters for the excellent work, leaving no mess and being really helpful. We would not hesitate to recommend them and yourselves to friends & family in the future." |
Mrs Turner - Long Eaton - April 10
|
| "Thank you for your recent prompt service regarding installation of my new front door. The installation was both clean and efficient with the work done professionally to a high standard. " |
Ms Walker - Ashbourne - March 10
|
| "Following the recent completion of two new PVCu front & rear doors, my wife and I would like to offer our thanks to your installation team.
We found them friendly, thorough in their work, careful and tidy. Their approachable manner and sound product knowledge enabled all our queries to be answered and reinforced our good opinion of Abbey Glass. Over the past year we have commissioned yourselves to install a new conservatory, replaced our windows and now had new doors. On each occasion the work has been completed efficiently and trouble free. An apparently seamless operation from initial sales contact through to final installation. Altogether this is a credit to your organisation and we would have no hesitation in recommending your company in the future." |
Mr & Mrs Banford - Swadlincote - March 10
|
| "We are very happy with the workmanship and the fitters were both very pleasant and courteous. We have further work to be done and will be contacting you as soon as we are ready to proceed." |
Mrs J Hibbert - Littleover - March 10
|
| "Thrilled with door - workman fab - will be back for windows" |
Mrs Gamble - Draycott - March 10
|
| "As ever a great job very well done. He even cleared up beautifully! Thank you " |
Ms M Smith - Solihull - March 10
|
| "I would like to thank you for the excellent job your company has done fitting our new fascia's , guttering and new windows.
Whilst replacing the fascia's and guttering, your men worked through appalling weather conditions. Found and removed years worth of horrid dirt and various nests of all descriptions. They were at all times diligent, good humoured, professional and courteous.. They treated me and my property with the utmost respect and the completed job is marvellous.
Whilst replacing the windows, they made absolutely no mess or marks in our home and the finishing is superb. having cleaned these windows and subsequently cleaned my other windows I am astonished by the superiority of your product, I thought PVC windows were all the same! I am absolutely delighted with the windows.
You have exceeded my expectations of quality of both product and workmanship. I really must commend you on the working practises of your employees. They totally cleared up everyday both when working inside and when working outside.
I would not hesitate to recommend you and your product and services, and if you ever need a reference or anyone to see a finished job, please do not hesitate to contact me. Even in these times of economic uncertainty, such excellent service is very rare and we both very much appreciate the fine job you have done on our home." |
Mr & Mrs Carmichael-Smith - Duffield -Feb 10
|
| "The installers carried out an excellent job, were very friendly and left everything clean and tidy upon completion." |
Mr Hillyer - Belper - Feb 10
|
| "We are very pleased with the windows and doors and very satisfied with the way the installation was carried out. We look forward to seeing you in the very near future to discuss windows and doors for the front of the house." |
Mr & Mrs Simons - Borrowash - Feb 10
|
| "I am pleased to say we are very happy with the purchase experience, the products and the fitting, as we were with the discovery door several years ago, and would not hesitate to recommend your firm to others." |
Mr & Mrs Llewellyn - Ilkeston - Feb 10
|
| "We would both like to reiterate how pleased we are with the conservatory. We would like to thank the workmen for their neat and tidy work, especially considering their working conditions... snow, sleet, ice and rain... all there in abundance every time they visited! Everything now looks lovely and shiny and we can't wait to start using it properly and watch spring arrive in our garden." |
Mr & Mrs Jackson - Chellaston - Feb 10
|
| "I would like to say that at every stage of this work we have found Abbey Glass to be punctual, efficient, polite and respectful of us and our property. We would gladly recommend the company to others." |
Mr & Mrs Deeming - Ashbourne - Feb 10
|
| "We would like to thank everyone at Abbey Glass for the exceptional service given from our initial enquiry to the final completion of the order. The front door and window combination, retaining the original stained glass within the double glazed units, looks fantastic and far exceeds our expectations. Our special thanks go to the Sales Advisor, for explaining the options so patiently and providing three quotations, without the pressure sales techniques we have experienced with some national companies. Also for arranging a visit to the factory to approve the repairs to the stained glass before the units were completed. The glazier, for his skill in extending the oval window from the original door to fit the oblong aperture in the new door. No one would notice where the old finishes and the new starts. The fitting team, for the care taken in removing the old unit and the attention to detail in fitting the new one, no matter how long it took. Also for thoroughly cleaning up, both inside and out, and removing the debris. Finally, it was so refreshing not to be asked for a substantial deposit or to be expected to pay in full on the day of completion. To be given a whole week in which to find any problems (there were none) before receiving an invoice, is a testament to the confidence Abbey Glass has in its products and service. We would have no hesitation in recommending Abbey to others, or to return ourselves should we need your products in the future." |
Mr & Mrs Willerton - Derby - Jan 10
|
| "I am sending this email to say thank you for the very prompt attention I received after calling your office about a problem I have been experiencing with a draught in my conservatory.
Your representative spotted the problem immediately and solved the problem in a very business like and courteous manner.
Many thanks for this attention.
" |
Mrs Phipps - Belper - Jan 10
|
| "We are very pleased with the work and service we have received. Thank you " |
Mrs P Huggins - Littleover - Jan 10
|
| "Thank you again for everything you have done. We are very pleased with our state of the art conservatory" |
Mr & Mrs Mollison - Knowle - Jan 10
|
| "Thank you for another wonderful job, the french doors and porch are everything we hoped for." |
Mrs Akers - Allestree - Jan 10
|
| "Thank you for the work done by your company on our house. I would like to take this opportunity to say what a professional workforce your company employ. Could you please personally thank all involved for the work and the courteous manner in which it was undertaken. We intend in the near future to have an extension made to our house and will be in touch in due course regarding the windows and doors. Thank you again, the windows and door match in exactly with the rest of the house, just as you said. Others in the village have actually commented on what a good match you have made, the quality of the workmanship, and how hard your staff worked, a testament to your whole organisation." |
Mr & Mrs Fitzakerley - Yeaveley - Dec 09
|
| "May I say how pleased we are with the appearance and workmanship. We found the installers very pleasant and professional in their work. We won't hesitate to recommend your company. " |
Mr & Mrs Flint - Crich - Oct 09
|
| "We are delighted with the quality of the work carried out in installing our door, and the professionalism of the team who fitted it. We will have no hesitation in coming back to you in the future for further work we are planning on our house." |
Mrs L Holloway - Derby - Sept 09
|
| "I had windows fitted many years ago and never had any problems and happy to say so. Fitted January 1998" |
Mr Lever - Snelston - Sept 09
|
| "We would like to thank you for an exceptional and professional service we received from day one until the job was finished. We are very pleased with the finishing product, the quality, the look and the speed. We have already recommended your company to friends" |
Dr & Mrs Ibrahim - Mickleover - Sept 09
|
| "May I also express my sincere thanks to all of you at Abbey Glass for a superb job well done from start to finish. You have an excellent team of fitters who will always be welcome in my home. They did a great job and very polite." |
Mr Beck - Hatton - Sept 09
|
| "I am delighted with my new conservatory now it is all completed. The team were always very courteous and hard working. Thank you all very much" |
Mrs P Orton - Hatton - August 09
|
| "I would like to take this opportunity of thanking your Sales and fitting staff who are a credit to your company" |
Mr & Mrs Hales - Barton U Needwood - August 09
|
| "On Monday two of your employees fitted a pair of french doors for us. I would just like to say how pleased we were with their workmanship and professionalism and would be happy to recommend Abbey Glass to anyone." |
Mr & Mrs Jones - Chaddesden - August 09
|
| "Our conservatory is now completed and we are very content with the outcome. Thank you all for the high quality of product and workmanship and for the most friendly nature of all your staff involved. Many thanks for an excellent job." |
Dr McCracken - Duffield - August 09
|
| "Thank you and your installation team for the superb installation of our windows and doors, they have all really excelled and are a credit to your company, fast, proficient, courteous and a pleasure to have in our home. Needless to say my wife and I are extremely pleased and delighted with the quality of the product and the extremely high standard of installation with almost no disruption. The front door which was my main concern has never looked better, as do the rest of the windows, and the back door is quite stunning and we are getting a lot of positive comments from friends and family." |
Mr & Mrs Jones - Breaston -July 09
|
| "Thanks to all for the help in designing and the support given whilst installing our new conservatory. Everyone has been very polite and helpful throughout and we are very pleased with the end result." |
Mr & Mrs Godfrey - Bakewell - July 09
|
| "The refurbishment of our conservatory, which was originally installed by you in 1991, is now complete and we are truly delighted with the end product. The new roof and internal updates have given it a complete new lease of life and we look forward to another 18 years of trouble free relaxation in our new room.
It has to be said that this upgrade was not straightforward and not without its problems. However, the manner in which you and your team addressed and rectified these is a true reflection of the focus your company puts on its customers. Your commitment starts with a no deposit contract and ends with a delighted customer, which to me shows a company that is confident in the quality of its staff, products and services.
Please pass on our sincere thanks to all the members of the team who played any part in our upgrade. We supplied the tea and biscuits but they executed the difficult bits with skill and care. In particular your production and site management have been 'Top Drawer' and the installers have demonstrated throughout how much of an asset they are to your company! When things go without a hitch the customer interface is easy but when problems occur... and they do in all projects... it is these people who really make the difference. Thank you for a job well done." |
Mr & Mrs Hall - West Hallam - July 09
|
| "We would like to take this opportunity to say thank you to everyone and we have been most impressed by the quality of the service we have received throughout, especially the members of the team who fitted our doors and windows who were most courteous and hard working." |
Mr & Mrs Hodson - Oakwood - July 09
|
| "I would just like to say how very pleased I am with the windows and how very impressed I was with the two fitters. They were so conscientious and so pleasant to have around. I would commend them highly to any one." |
Mrs Smith - Solihull - July 09
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| "We just wanted you to know how pleased we have been from the start to the finish. All the workmen who came have done a really good job. There were little details that come to mind that particularly impressed us, such as the guys letting us know, when and what time they would be arriving at our new house. This meant that we didn't rush to Ashbourne especially for their arrival.Also, we were very impressed with how the builders cleaned everything up every evening,and the neighbours also remarked on that, as they saw them hosing down the drive in front of the garage every evening.So thank you again. We will certainly recommend your company to anyone we know who may be looking to have a conservatory built." |
Mrs Tiano - Ashbourne - June 09
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| "I thank you for the excellent job you did on our front door recently.
" |
Mr P Bysh - Chaddesden - May 09
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| "Thank you for dealing so efficiently with our windows, they look splendid" |
Mr & Mrs Litherland - Swadlincote - April 09
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| "Thanks for a job well done, thank you to all the team, we are really pleased with the results. We shall see you in the Autumn to do the remaining windows. " |
Mr & Mrs Wilson - Church Broughton - April 09
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| "Thanks again for an excellent job, well done - pass on my thanks to the lads who did it. They were very easy to have around." |
Mr Millward - Belper - April 09
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| "My husband and I would like to thank Abbey & Burton Glass for the wonderful service they have provided. We are very pleased with our new windows and will not hesitate to recommend your company to others." |
Mr & Mrs Tandy - Stapenhill - April 09
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| "The Sales Adviser that visited our home we feel gave us the correct guidance to ensure we would be pleased with the choices made and we feel sure that the after sales service will be carried out in a similar way.
The quality of the work done by the team, their cleanliness, their outlook and attitude were all of a very high standard.
We are totally delighted with the whole installation and would / will pass on our recommendation to any interested parties.
" |
Mr J Heywood - Tutbury - March 09
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| "Thanks for another great job, over the years, you have now replaced most of our windows. The style, materials and workmanship are in keeping with the rest of the house." |
Mr & Mrs Yianni - Ashbourne - March 09
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| "We are very pleased with the new french doors, they finish off the house nicely. We have now replaced all our windows with Abbey Glass and unless we decide to get posh windows for the garden shed, I think we are done!
You are a very pleasant company to deal with, we think the products and service are very good and if we come across anyone thinking of getting new windows we will certainly mention Abbey Glass. " |
Mrs Scholes - Mickleover - March 09
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| "I am writing to express how delighted we are with the work you have carried out on the above property. From the initial consultation to the final product you have excelled in the professional way that each stage of the process has been managed taking all the worry and work off of us.
Please pass on our thanks to all involved for the friendly and excellent service you have provided." |
Mr & Mrs Jack - Littleover - Feb 09
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| "I have to say how pleased we are with the windows, they fit in well with the three hundred year old house, also how excellent your fitters were, no mess at all.
Again many thanks for a excellent service." |
Mr & Mrs Basford - Etwall - Feb 09
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| "We are very pleased with our new front door. The 1930's style really suits the property and we are now able to enjoy the absence of draughts in the cold weather!
Please convey our thanks to all concerned.
" |
Mr & Mrs Cook - Matlock - Feb 09
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| "We thank you for the excellent work recently completed on time and in accordance with your detailed plan.
Throughout the operation your respective staff worked diligently to complete the work professionally and to the very highest standard that we have come to expect from Abbey Glass.
We have now had a beautiful conservatory, gutters, soffits and drain pipes around the house, new front and back doors along with a new Georgian styled White Abbeyview PVCu Porch and have been delighted with everything you have provided.
Your prices have been competitive, completed on time, standard of work exemplary, workmen a pleasure to work with and an attention to detail rarely found today.
You are all to be complimented and we assure you that Abbey Glass will be recommend to all our friends and acquaintances." |
Mr & Mrs Rawson - Duffield - Jan 09
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| "We are extremely pleased with both the specification and construction of our conservatory and would not hesitate to recommend Abbey Glass to any prospective customers. Members of your staff were particularly helpful in finding solutions to one or two difficult problems, which arose during construction due to the nature of the site." |
Mr & Mrs Harris - Belper - Dec 08
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| "We are thrilled with the front door and frame, and would like to thank all the guys who fitted the door for their professionalism." |
Mr & Mrs Speechley - Yoxall - Oct 08
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| "A job well done and I am very pleased with the way the work was carried out so efficiently.
Many Thanks" |
Mrs Measures - Uttoxeter - Oct 08
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| "May I take this opportunity to say how pleased I was with both the chaps who came, and the work that they did. They made the minimum of fuss and mess, and I am delighted with the result." |
Mrs Robbins - Allestree - Oct 08
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| "Our warm thanks for an excellent job - a first class product, complemented by the skill, care and friendly courtesy of fitters. Why can't all double glazing be marketed this way?" |
Mr & Mrs Mathews - Ashbourne - Sept 08
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| "I am pleased with the final result which will provide me with many pleasant hours in a garden setting" |
Mrs Curran - Sutton Coldfield - Sept 08
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| "Once again the work is of a very high standard and we are very pleased with the service your company provided." |
Mr & Mrs Mould - Uttoxeter - Aug 08
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| "My husband and I would like to express our thanks for the professional job your company has just completed at our house. Your staff were friendly, courteous, helpful and all our concerns were sorted with minimum fuss and maximum effort. The quality of work is first class as is the product. The few teething problems have been dealt with promptly and with good humour. We will have no hesitation in recommending your company." |
Mr & Mrs Green - Allestree - Aug 08
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| "Thank you - Thank you - Thank you
for our lovely conservatory. The skilled work-team payed special attention in every aspect of their work, all were excellent tradesmen. We now have a beautiful garden room in which we hope to have many years of pleasure, it is so attractive and adds another room to the house. Thanks to the management and work team, I would recommend Abbey Glass to everyone." |
Mrs Brammer - Derby - July 08
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| "Can I just say a great big thank you for the windows and doors. They look fantastic and the chaps did a brilliant job.
I will recommend you to everyone and hopefully you get some work from it. We're so grateful - its made a huge difference." |
Miss Brittle - Stretton - July 08
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| "We have been very impressed by the professional approach at all stages of the planning and construction of the conservatory and the attention to detail which your staff displayed. Please convey our thanks to all concerned. We are now looking forward to enjoying many years of pleasant relaxation in our very comfortable and attractive conservatory." |
Mr & Mrs Thompson - Mickleover - June 08
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| "We just wanted to say a huge thankyou to everyone at Abbey Glass who was involved in the building of our Conservatory.
From the initial looking round showrooms at Byrkley and Little Eaton Garden Centres, through the consultation and planning process,to the construction,everyone we have worked with has been friendly,professional and hard working.
We are delighted with the superb finished result which has made such a difference to our home. " |
Mr Parker - Weston on Trent - June 08
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| "May I take this opportunity to thank your staff for carrying out the work in a very professional and courteous manner with a minimum of disruption to both ourselves and the neighbours." |
Mr Venables - Rocester - May 08
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| "We are receiving comments from friends, relatives and complete strangers.
Please pass our praises onto all the team who contributed towards the build and everyone else who attended the project. It was a pleasure to have such a pleasant and well mannered crew on site." |
Mr & Mrs Harris - Belper - May 08
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| "The two gentlemen who carried out the work were polite and hard working and a credit to your company" |
Mrs Cooke - Burton on Trent - May 08
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| "Thank you for a job well done." |
Mr Roger - Derby - April 08
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| "Thank you for providing an excellent product and carrying out the work in a most proficient manner. This is the third time we have used the services of Abbey Glass and the quality has always been excellent." |
Mr Sutton - Duffield - April 08
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| "I would like to thank you for your professional services and the politeness and friendliness of the men who did the fitting. I will definitely recommend you to any friends and family." |
Mr Henderson - Oakwood - March 08
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| "I sent an e-mail early in January, telling your company that I had a problem with some leaking windows, You put in my double glazing back in 2001. I received a prompt phone call, to make an appointment for your service engineer to call. He came this Monday, 28/01/08.
The service engineer, was outstanding. I can only say that you are fortunate in having a service ethos within your company which is outstanding. What a contrast with all the complaints one hears about the double glazing industry- mainly, in fairness, national companies. I'm impressed." |
Mr Bellis - Kings Newton - Jan 08
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| "I would like to add that we are delighted with our new windows, doors and porch. Both products and installation are of excellent quality. We have appreciated the friendly and personal service from the first meeting to establish what we wanted, to the finalisation of those important details to give us an excellent finish.
The members of the installation teams were a delight to have in the house, minimising the mess and disruption, efficiently clearing up daily, and staying cheerful despite some appalling weather. Please pass on our thanks for the professionalism, courtesy and personal service." |
Mr & Mrs Philippe - Ashbourne - Jan 08
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| "Our French door is a vast improvement and your ability to keep to the allocated date and time is very commendable. We will certainly recommend your company." |
Mr Cox - Harlaston -Jan 08
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| "I would like to thank everyone involved in the installation, the fitters and everyone. The transformation is remarkable and the finishing was immaculate, and has been commented by my friends and neighbours. Please thank everyone for me and my wife for the very high standard of workmanship and the quick and efficient installation. It was a very professional job. I note your point about establishing a personal relationship and I shall probably require further work in the new year, many thanks again." |
Mr Dunne - Mickleover - Dec 07
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| "We are very pleased with the work completed today. Your staff are such courteous, hard working and nice people who clean up as they go. My husband was very impressed with the junior member of staff. I just wish there were more firms like Abbey Glass with excellent staff." |
Mr Murray - Quarndon - Nov 07
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| "We would like to take this opportunity to acknowledge and ask that you pass on our sincere thanks to all your staff that have been involved in the original design and delivery of what is a quality final product. The whole buying process has been enjoyable, topped now by a well designed conservatory that has exceeded our expectations and added real value to our property. This is our second conservatory provided by Abbey Glass, the first being at a previous residence, which is in itself is a testament to the professionalism, quality and after-sales service we have received over the years." |
Mr & Mrs Campbell - Chellaston - October 07
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| "Please pass on our thanks to the team for the work done and for keeping the site tidy during the building period." |
Mr Hall - Stapenhill - Sept 2007
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| "I should like to take this opportunity to thank you for the installation of our windows and doors. One reason we chose your company in preference to your competitors was because you employ your own teams of fitters. Our trust in you was justified as the team were efficient, took real trouble to make sure we were really satisfied with their work and respected our home, making sure everything was left clean and tidy." |
Mr & Mrs Newton - Derbyshire - Aug 07
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| "Please extend my thanks to the fitting team for their workmanship and help during the installation." |
Mr Hill - Aston on Trent - 07
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| "Thanks to everybody for doing a good job. We are very pleased with the result." |
Mr Dickins - Allestree - Aug 07
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| "We would like to say that we found all your workmen to be extremely courteous, tidy and hard working, especially the one's who dug the foundations in monsoon like weather! Many thanks" |
Mr Ferguson - Burton on Trent - Aug 07
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| "We are very pleased with the finished conservatory which was completed to schedule despite what has turned out to be the wettest period since 1760!" |
Mr A Simpson - Heage - July 07
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| "The whole experience has been one of efficiency. The sales advisor explanations of what would be done particularly impressed us, and the various options open to us.
The project Manager kept us totally informed throughout the process and each of the contractors came on time and completed their job to an excellent quality.
We shall be very happy to recommend Abbey Glass to any of our friends who wish to have the quality that we enjoy.
We chose Abbey Glass because you were prepared to undertake every aspect of the construction and co-ordinate them for us, and we are delighted with the furniture you were also able to supply.
Please thank all your staff for the courteous and efficient way they dealt with us." |
Mr Cullen - Duffield - July 07
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| "The work undertaken has produced a first class porch of high quality and very good workmanship. Many thanks to all concerned. Hopefully, further orders will follow this work. I will continue to highly recommend your company" |
Mr Sharp - Branston - July 07
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| "I would like to add that my wife and I are delighted with the standard or work carried out and in particular would like to thank the team for their very hard work, which was carried out in such a friendly and industrious manner." |
Mr Bell - Belper - June 07
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| "We wish to record our appreciation of the efficient manner in which the conservatory was designed and the work undertaken. We were particularly impressed by your workforce both in respect of their courtesy and the quality of their work. Please convey our thanks to them all.
We look forward now to enjoying the addition to our home which you have constructed for us. We are sure it will give us a great deal of pleasure in the days to come." |
Mr Cresswell - Yoxall - June 07
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| "Thank you for the excellent quality of the product and its installation. We are very pleased with the results." |
Mr Wilson - Mickleover - May 07
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| "Thanks to all the staff at Abbey Glass for fabricating on such a tight schedule, to the Contract Manager for getting the proportions correct & finally to the team for a 100% installation." |
Mr R Allen - Findern - May 07
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| "We would like to take this opportunity to thank your company for the tidy and considerate way in which you technicians completed their work." |
Mr & Mrs Williams - Peatling Parva - April 07
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| "We would like to thank all the team for their hard work, and would recommend Abbey Glass to anyone who is thinking of having windows or a conservatory. The conservatory has turned out far nicer than even I expected, It has been much admired by family and friends. Thank you again for a job well-done from start to finish, with fantastic results." |
Mr & Mrs Lawther - Morley - April 07
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| "The whole experience of dealing with Abbey Glass has been a pleasure. The salesman was extremely helpful with an unusual window. The surveyor was equally efficient and friendly and perhaps most pleasing was the way we were kept informed, even when problems arose around the fitting. With hind sight I wish that we had used Abbey Glass for the windows previously fitted. We shall have no hesitation in using your company in the future. Thank you for your company's excellent service." |
Mr & Mrs Willerton - Derby - March 07
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| "Please convey our thanks to your team for the professional manner in which they carried out the installation of the conservatory in what was at times difficult weather conditions. We are sure the conservatory will be an excellent addition to our home." |
Mr & Mrs Gibbins - Littleover - March 07
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| "I would like to say how very pleased we have been with the work carried out and intend to contact you early next year with a view to completely double glazing the remainder of the house. In the meantime my wife and I would like to mention how much we appreciated the very hard work carried out by the fitting team, in such a friendly and industrious manner." |
Mr & Mrs Bell - Belper - Dec 06
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| "May we just record that we are very pleased with the porch door installed and also the way the business and work have been carried through. Your dealings have been much appreciated and the installers were excellent. We shall recommend the firm where appropriate." |
Mr & Mrs Dawson - Winshill - Oct 06
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| "Thanks Abbey Glass for our conservatory.
Service = Second to None!
Product = Excellent!
Value for Money = Fantastic!
WELL DONE....." |
Mr & Mrs Riches - Belper - Oct 06
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| "We would like to say how very pleased we are with our conservatory. As it is now complete and furnished, it is giving us so much pleasure to feel as though we are part of our garden. The workmanship is superb, which I know it would be.
It was a real pleasure to have all the lads working at our home. I am sure we will have many years of pleasure to come. It is the best medicine ever." |
Mr & Mrs Haines - Chaddesden - Oct 06
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| "The recent work your company has carried out replacing the windows and doors in my property has retained both the appearance and character I was anxious to achieve. Indeed it has more than met my expectation. May I offer my thanks for both the efficiency of the installation and the company's advice and desire to meet my very particular specification requirements. Based on this experience I would have no hesitation in recommending Abbey Glass in the future." |
Mr Farthing, Ashbourne, August 06
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| "Your team did a first class job on the conservatory, and we would extend a particular thanks to the building guys (foundations and walls) who exceeded all our expectations for tidiness, courtesy and thoughtfulness, both with ourselves and our next door neighbour." |
Mr Maguire, Littleover, July 06
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| "Thank you for your excellent personal pre and post sale service as well as the work actually done on site.
Although I cannot imagine that we will need your services for sometime, we have no hesitation in recommending you to admirers of the work which you have done for us." |
Mr & Mrs Smith, Barton - Under - Needwood, July 06
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| "I am immensely pleased with my new door and windows. Many thanks to your firm and your workmen." |
Mrs Camp, Shardlow, July 06
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